The Sr. Manager, Contact Center will be responsible for the overall management of Contact Center operations, inclusive of our internal Member Care team, front line member services representatives, outsourced call center third party providers and digital Contact Center vendor platform solutions. This position will drive the overall contact center strategy roadmap and colla

Working remotely in the Pacific time zone, the Mortgage Loan Processor is responsible for processing all first and second mortgages, working closely with the Loan Officers, Underwriters, and Closers from application through post closing of the mortgage loan. In addition, this role analyzes, reviews, and clears underwriting conditions, resolves routine title issues, prepar

Working remotely in the Pacific time zone, the Mortgage Underwriter is responsible for underwriting all first and second mortgages within the allocated approval authority. The Mortgage Underwriter reviews the credit, collateral, income, and assets as well as conveying accurate lending decisions to ensure the ability and intent to repay is maintained. The Mortgage Underwri